"At JLT we don't have the facilities or specialised technology to handle such a large scanning projects and, as such, we reviewed the open market to source a bulk-scanning specialist.
Following this research we partnered with Capital Capture, who have experience in undertaking large scanning projects for companies who have back-scanned their historical pension data. Our relationship with Capital Capture has been in place for three years and during this period we have used them for a number of our own Clients for back-scanning data.
The Service provided by Capital Capture to date has been fantastic ensuring that projects are managed on time and within budget".
Mohammed Nadeem, Implementations Manager, EB IT Services - Jardine Lloyd Thompson UK Holdings Limited
"We had a Kofax implementation from another 3rd party prior to engaging with Capital Capture but were frustrated by the lack of knowledge of the product.
We reviewed the market place and Capital Capture shone above the rest. We have since run several projects with them, and all have been extremely successful and delivered well within the timescales.
We also use Capital Capture for maintenance of our scanning products and the service we receive is always beyond expectation.
We have a fantastic relationship with Capital Capture and would highly recommend them to anyone".
Chris Ryan, BPC and Development Manager, EB IT Services - Jardine Lloyd Thompson UK Holdings Limited
"Goldsmith Williams estimates that it is saving over 50 hours of fee earner time every day.
We have successfully reduced the turnaround time for handling cases by 25% and are now significantly contributing
to achieving our goal of reducing paper-based communications by 40% by the end of the year".
Maria Rodman, Head of Administration, Goldsmith Williams
"From the moment I identified Capital Capture as our preferred supplier, it's been a remarkably smooth process from project planning through to service delivery, once we’d gone live, and everything in between. While I’m not one for singling out individuals, the efforts of Chris and Corey in your Professional Service team followed by Cherry in the Service support team have made this the smoothest technical implementation Cobra Group has ever experienced; in addition, I have had huge amount of feedback from Marketing Company Administrators (i.e., the people who actually use the system on a day to day basis and who are always crucial to the success or failure of any initiative we put in place) praising your team's support and customer service skills to the hilt.
On a personal level, this project has been a tremendous learning experience for me enhanced by the skills and dedication of your entire team".
Emmanuel Marshall, Project Manager, Cobra Group Plc
"By moving from a PC based solution to a server solution using Capital Capture as a sole partnership has reduced both risk and support to a much better manageable level. To reduce risk further we have decided to work even more closely with Capital Capture. They will soon support the whole scanning process right up to the point it hits our internal application system."
Grant Killick, IS Development Manager, London Quadrant Housing Trust