+44(0)20 7314 7700
Front Office
Front-office document capture enables your organisation to improve business performance. From scanning documents at the point of entry into a workflow to document-driven business process automation solutions that decrease the cost, time, and effort required to handle documents.
Capital Capture - Intelligent capture solutions enable customer facing employees to trigger back office, business processes directly from familiar, front office equipment such as digital copiers, desktop scanners, and fax systems.
Employees start processes with a few clicks or screen touches at the digital multi function copier (or similar equipment).
Days normally required to ship and process paper are transformed into minutes via electronic transmission. The time spent on sorting, shuffling, tracking, and filing that paper is replaced by customer facing activities.
This increased responsiveness and front office contact combine to produce superior customer service and reduce operational costs.
With Capital Capture intelligent capture solutions you can:
- Scan and image documents, faxes, emails
- Speed up document-driven business processes by capturing documents in the front office, where they originate or are delivered, and quickly deliver them to the systems that automate business processes
- Empower front office employees to scan documents without training or knowledge of scanner settings and leverage additional functionality to improve user efficiency
- Improve compliance efforts by audit tracking the chain of custody from the point where a document enters a workflow to the final disposition in a back-office application
- Easily deploy a front office based document capture and routing system with a centralised management console to set up input devices and workflow to back-end destinations
- Minimise IT costs by leveraging existing IT assets like document input devices, document repositories, and common Enterprise application servers and databases
- Reduce costs
- Increase operational efficiency
- Improve customer service
If you would like more information about our front office capture solutions and services contact us on 0207 314 7700 or fill in our contact form
