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Digital Mailroom - Mailroom Automation
Businesses face tremendous challenges processing business critical documents and getting them to the right members of staff quickly and accurately.
Think about the volume and numbers of different document that enter your organisation every day, invoices, contracts, business forms, purchase orders, correspondence and reports in multiple formats multiple formats, paper, fax, e-mail etc from numerous sources. Paper is sluggishly, manually shuffled and sorted, passed, faxed and filed around the organisation. The result, crucial information is trapped, delayed and often lost.
The majority of business communication still remains in paper. But the traditional mailroom and the processes within it are inefficient. The modern business demands maximum efficiency and continuous process improvement in order to realise cost savings, improve business performance and deliver improved customer service.
For those organisations with multiple mailrooms, in multiple locations these mailroom inefficiencies are amplified.
Capital Capture's digital mailroom solutions automate the classification and extraction of all incoming mail and can prioritise and route all incoming correspondence, regardless of its source or point of origin to the appropriate department or person.
With full auditing and tracking capabilities, resulting in reduced operational costs, streamlining and accelerating business processes and delivering improved customer service.
Digital Mailroom Benefits:
- Decrease operation costs by reducing your dependence on manual paper process. Scanning mail at the point of entry, prior to distributing it electronically, brings lower overheads, as this activity can be moved to low cost off-site facilities.
- Reduce data capture costs by utilising optical character recognition technology (OCR) solutions; cost of keying this information can demonstrably be reduced by over 50%.
- Independent of delivery mechanism - handling paper documents, fax and e-mail in a single solution.
- Independent of document type - printed and handwritten forms, attachments, correspondence, invoices, cheques, sales orders.
- Reduce lead times - Electronic documents can be routed anywhere, automatically and quickly
- Increase staff efficiency and business processes by automatically prioritising, classifying and routing critical information direct to appropriate member of staff.
- Improve retrieval - Once a document has been scanned, imaged and stored electronically, it becomes virtually impossible to lose and takes up no physical storage space.
- Improve the accuracy of your information - meet compliance mandates and guarantee the authenticity of your information by initiating high-level tracking and logging of records and detailed auditing trails and functionalities.
- Maximise the value of your investments in ECM, ERP, databases and other line of business applications by speeding and automating the flow of information into them
- Save time and money by centralising and automating your mailroom operations
To find out how we can help your business with a digital mailroom solution or to see how we have already helped leading companies such as AON Insurance, Cardif Pinnacle, Fortis Bank or Brit Insurance solve their mailroom issues contact us on 020 7314 7700 or fill in our contact form
